Video Consultations
If you have been asked to attend a video consultation with one of our clinicians, please view the information sheet (PDF, 137KB) on how to get set up.
Emailing Photos
Have you been asked to email us photos?
10 step guide for taking the most helpful photos for our clinicians.
Station Road, Dumbarton G82 1PW
Tel: 01389 811862
This website has been designed to tell you about the practice and the services that we offer. Please read it carefully. We trust that you will find it helpful and informative.
The practice, which was formed in 1986, consists of six doctors (one male and five female), each bringing with them their own areas of interest and expertise. Additional skills in clinical areas such as dermatology, asthma, diabetes and family planning bring added value to the services which are already being delivered.
Advanced Practice Physiotherapist
Hannah Wilson, an Advanced Practice Physiotherapist has joined our team. If you have a bone, muscle or joint problem she can see you rather than the GP.
How can she help me?
- Make a diagnosis and develop a plan
- Provide exercise advice
- Manage pain, linking with GP for medication or sick line if need
- Referral for further investigations
- For ongoing treatment you may be referred to the main physiotherapy service or Orthopaedics at the hospital
Know Who To Turn To
Choose the right option for your condition - how and when to access essential services, day and night, all year round.
Find out more about the different services available to you (DOC, 3.00MB).
For services near you visit: www.nhsggc.org.uk/patients-and-visitors/know-who-to-turn-to
Why does the Receptionist what to know what is wrong with me?
Our Reception staff are trained to ask certain questions in order to ensure you receive the most appropriate medical care from the most appropriate health professional.
Book Appointments & Order Repeat Prescriptions Online
The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.You can book and cancel your appointments and request repeat medication on line. To do this you need to register with the practice and obtain a password to enable you to access this service. Please complete an application form available from reception.
If you already have your password then access Patient Access.
Surgery Times
The surgery is open continuously from 8.00am to 6.00pm for telephone calls and 8.30am to 6.00pm for face to face contacts, Monday to Friday.
The surgery also offers extended opening hours on some mornings from 7.30am and on Tuesday evenings when appointments are available after 6.00pm. These appointments are telephone consultations.
Appointments can be made by telephoning 01389 811862 or by calling in at the surgery.
If you cannot keep an appointment please inform us as soon as possible as this will assist in oversubscribed situations.
Out Of Hours
Between 6.00pm to 8.00am Monday to Friday and from 6.00pm Friday to 8.00am Monday the surgery is closed. In order to obtain medical advice during this time please call NHS 24 on 111. An experienced nurse will make an assessment on whether you should be seen by a GP or need to go to the local hospital for further assessment or treatment.